The New OKTA Two Step Login Service Is Now Live


Okta Login On Laptop

All faculty, staff and students will begin using the new Okta two step login service on Monday, July 29.

When logging in to access Notre Dame services like your Gmail account, Google Apps, Sakai, Box, etc., you will see the new Okta new login screen that features the golden dome against blue sky. Just login as you normally would, and complete the two step login process with one of your enrolled devices.

If you have not enrolled in Okta, you will automatically be taken to the enrollment page to set up your Okta account when you try to access any Notre Dame service.

To minimize potential issues, follow these steps the first time you login to any ND service after the weekend changes are complete:

  1. Make sure you have one of the devices you enrolled in Okta (cell phone, office phone, tablet, etc.) to complete new two step login process.
  2. Reboot your computer.
  3. Clear your web browser cache. Instructions are available in this knowledgebase article.
  4. Login to the desired service (,,, etc.).
  5. If you have login issues after completing the steps above, contact the OIT Help Desk.

If you have installed the Duo app on your phone or tablet, do not remove it until the OIT sends an email notification to do so.

If you want to view your settings, change your password or add back-up devices, you can login to your Okta account at

Departmental Accounts

At this time, two step login is not required for departmental NetIDs. However, the first person who logs in to a departmental account will need to register it in Okta. Registration information is available in this knowledgebase article.

If you have any questions with Okta, please contact your departmental IT support staff, or the OIT Help Desk at 574-631-8111, or chat online at:

Originally published by Lenette Votava at on July 29, 2019.